Frequently Asked Questions

Quick answers before you send a brief. Anything missing, just ask.

What is your minimum order quantity (MOQ)? +
MOQ depends on structure and material. Soft packaging often starts from a few hundred units; rigid gift and jewelry boxes typically from 500 to 1,000 units. Tell us your target and we propose the most economical build.
Can I get a sample before mass production? +
Yes. We provide blank or printed prototypes so you can check size, material, and finish. Sample cost is usually deductible from the first bulk order.
What is the typical lead time? +
Sampling is usually 3 to 7 days. Bulk production runs about 15 to 30 days after artwork confirmation, depending on order complexity and quantity.
How customizable are the boxes? +
Fully. Size, structure, board grade, wrapping, print, finishing, and inserts are all built to your specification. Send a drawing, photo, or idea and we engineer it.
Which materials and certifications do you support? +
We work with recycled board, FSC-certified paper, velvet, leatherette, OPP/PE films, and more. Food-safe and compliance documentation can be arranged per market requirement.
How do you handle shipping? +
We offer EXW, FOB, and CIF. Goods can go by sea, air, or courier. We prepare export documentation and can coordinate with your freight forwarder.
Do you protect my design and IP? +
Customer artwork and structural designs are treated as confidential and are not reused or shared with third parties without permission.

Still Have a Question?

Reach out with your project details and we will respond on working days.

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